ABOUT US

BACKGROUND

Best Way Cargo Sdn Bhd (BWC) was incorporated on December 21, 1998 with the principal activities of Air & Sea Freight Forwarding, as well as providing the best logistics solutions by sea, air and land, including other related services.

Since its inception, BWC has managed to establish a wide network of clients ranging from small businesses to multinational corporations. Within this period, BWC has established business partners and agents worldwide to further strengthen and coordinate its operations.


Having gone through the recession at the end of the 1990’s, BWC managed to strive through the period despite operating with the most basic requirements of an air and sea freight company. This was achieved via the unwavering commitment and aptitude of its Management team and staff, who had to sacrifice their time and effort to ensure the operations of BWC remained intact in order to provide undisrupted services to our customers. 


It was in 2004 when the Malaysian Government officially awarded BWC as one of the “Multimodal Transport Operator”, a milestone that changed our operations significantly. BWC is also one of Petronas Licence holder to cater for the transportation of Oil & Gas Projects. 


MISSION STATEMENT

Fulfilling the objectives of “business partners” to meet the demands of current market to ignite more business opportunities. Management and Staffs have to cooperate at all times to achieve the desired performance to our customers. 

VISION STATEMENT

Unique and creative solutions in situations that require us to take the lead and guide a group of people towards a common goal. It requires to meet the clients business objectives way into the future, passing the day operation tasks that would take us to the next level.         

COMPANY OBJECTIVES

In line with the company motto, “FRIENDLY LOGISTICS PARTNER”, BWC applies a personal touch to all the services we provide. We constantly strive to achieve our objectives and vision to be among the most successful and well-renowned Bumiputra freight forwarding companies in Malaysia and worldwide. 

We are well on our way to be one of the leading logistics solutions service providers specialising in our services of trucking, haulage, freighting, forwarding and warehousing to all our new and existing customers, serving them with value-added quality services through competitive and efficient operation processes within a people-oriented corporate culture.


QUALITY POLICY

Provide our services of the highest possible standards, to satisfy our customer needs, expectations, safety and reliability. Ensuring our personnel are properly trained.

Priority

Our customers demand high standard service, it will be our responsibility to give them that expectation.

Objectives

Our quality objectives to furnish good services and on time. Good performance will enhance better business partners. Once objective is achieved the improvement on quality will allow us to maintain and focus with full dedication, commitment and teamwork.

Vision

Our journey is Total Quality Management – fully satisfying our customer’s requirements through a process of continuous improvement. It is a long term commitment aimed at continuously the manner we work, proving a safe working environment, managing our business processes. It is our intention to position our company for market expansion, whereby providing improved job security and quality of life for all.

Quality First

We will not allow quality to take second place behind cost or schedule. All employees have the right to question the senior’s decisions or action if they feel that quality is being compromised.